About Digital Max

Local, Owner-Operated, and Built on Decades of Trust.

We're not a national agency with a call center. We're a husband-and-wife team in Palm Beach Gardens who answer the phone ourselves.

The Ballard story

From a family computer shop to your growth team

Digital Max grew out of Ballard Computer Solutions — the family technology business we've run in Palm Beach County since 1999. For years we helped local businesses fix, build, and modernize their tech. The same owners kept asking the same question: "How do I get more calls?"

So in 2014 we formed Digital Max to answer it — bringing decades of hands-on technical experience to one mission: get local businesses found, called, and booked.

Photo: Darlene & Rusty Ballard

Our philosophy

Why we lead with the trades — but help any local business

The trades taught us how local marketing really works: when the AC dies or a pipe bursts, the customer calls whoever answers first. Capturing that high-intent, immediate-need search — and never missing the call — is the hardest version of the problem. We built our system to win it. Then we apply that same rigorous system to every local business we help, from dental practices to real estate.

Meet your local partners

You'll work with the owners

Photo: Darlene Ballard

Darlene Ballard

Owner & Chief Growth Strategist

Leads strategy, SEO, and the systems that get local businesses found and called. The voice on the other end of the phone.

Photo: Rusty Ballard

Rusty Ballard

VP, Technical Operations

Builds the websites, technical SEO, and the AI automation that catches every lead — on tech roots going back to 1999.

Core values

What working with us means

Local & Owner-Operated

You talk to us — not a call center.

Never Miss a Call

Maxine answers 24/7, and missed-call text-back catches the rest.

Honest Pricing

No inflated retainers. You pay for what your business needs.

You Own It

Your website, your profile, your leads — your assets, period.

Found. Called. Booked.

Let's talk about your business. Call the owners directly — no phone tree.